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The Successful Salon Formula™
Welcome
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Module 01: Don’t be a good boss - Be a Great Boss!
Skill 1 - Develop Self Awareness (5:11)
Skill 2 - Communicate Verbally (4:31)
Skill 3 - Set Goals and Articulate the Vision for the Salon (5:04)
Skill 4 - Improve Decision Making (8:05)
Skill 5 - Motivate and Influence Others (7:45)
Skill 6 - Build a Team (6:12)
Skill 7 - Define and Solve Problems (3:07)
Skill 8 - Delegate (4:07)
Skill 9 - Time Management (8:14)
Skill 10 - Manage Conflict (7:21)
Module 02: Are You Standing Out From The Crowd?
Lesson 1 - What is Customer Service? (5:18)
Lesson 2 - What’s your Unique Selling Point? (5:45)
Lesson 3 - The Importance of a great 1st impression (3:24)
Lesson 4 - My goal for my clients (4:31)
Lesson 5 - My Guide to Designing your Client Service Journey (9:15)
Module 03: Selling - Are You Doing Enough of It?
Lesson 1 - High Sales = Salon Success; Low Sales = Salon Failure (2:10)
Lesson 2 - Reasons why clients buy (1:03)
Lesson 3 - Reasons why sales are lost (26:29)
Lesson 4 - No need to worry about being pushy when selling (5:24)
Lesson 5 & 6 - 7 Steps to Selling; Be a financial asset! (12:58)
Module 04: Fast Track To The Money
Lesson 1 - Managing Cashflow (6:08)
Lesson 2 - 5 Stages in Business (2:46)
Lesson 3 - Why Goal Setting is so Important in Salon Business (3:40)
Lesson 4 - Peak Performance (5:47)
Lesson 5 - What is profit and why is it so important? (8:29)
Lesson 6 - Back to Customer Service (9:29)
Module 05: It’s All Up To YOU!
Lecture 1 - 14 Common Characteristics of Successful Salon Owners (5:57)
Lecture 2 - Roles and Responsibilities of the Salon Owner (5:37)
Lecture 3 - When the going gets tough, Keep Going (7:34)
Lecture 4 - The benefits of positive thinking (3:57)
Lecture 5 - My Top 10 Tips to Running a Successful Salon (2:11)
Bonus Training
Stop. Start. Continue. (87:46)
Ask Me Anything Call Recordings
26.10.23 (41:25)
02.11.23 (73:26)
09.11.23 (69:22)
16.11.23 (63:17)
23.11.23 (66:13)
30.11.23 (69:57)
18.01.24
25.01.24 (82:29)
01.02.24 (71:26)
15.02.24 (86:48)
14.03.24 (58:40)
04.04.24 (78:28)
18.04.24 (19:25)
25.04.24 (85:08)
02.05.24 (89:45)
09.05.24 (102:27)
25.01.24
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